How to Redeem a Promo Code

Use a Promo Code on Custodian when upgrading your subscription or choosing a paid membership tier.

💡 Looking for Reward Codes? If you have a code for free Autofile credits or special feature perks, head over to our guide on How to Redeem a Reward Code instead.

Step-by-Step: Applying a Promo Code

Method 1: From Membership Settings

1. Log into your Custodian account.
2. Go to Settings > Membership (or navigate directly to app.custodian.club/account/membership).
3. Click the Got promotion code? link in the top-right area above the plans.
4. Type or paste your code into the box.
5. Click Apply.

Method 2: During Checkout (Order Summary)

1. Navigate to app.custodian.club/account/membership.
2. Select your desired plan (Base or Premium) and billing cycle (Monthly or Yearly).
3. In the Order summary side drawer that opens on the right, click Got promotion code?.
4. Enter your code and click Apply before completing your payment.

Important Rules & Troubleshooting

• Case Sensitive: Promo Codes are strictly case sensitive. Make sure upper and lowercase letters match exactly.
• Checkout Only: Promo Codes can only be applied when selecting or paying for a membership. They will not work in the Rewards section.
• No Retroactive Use: Codes must be applied before confirming payment.

Still Need Assistance?

• Want to apply a Promo Code? See our guide on How to Redeem a Promo Code.
• Want to claim feature credits? See our guide on How to Redeem a Reward Code.
• If your code isn't working, double-check capitalization or contact hello@custodian.club.

Updated on: 15/09/2026